Policies
Shipping Policy
Hangers and Threads will ship from our warehouse in one to two business days from the date orders were received, not including weekends or holidays. Orders placed over the weekend are processed the following Monday. There may be additional delays that are out of our control (i.e. Black Friday, Weather, Carrier Delays, and Covid 19). Please allow your tracking information 24 hours to update. Free Standard Shipping is available on orders over $100 with destinations within the contiguous United States. For our Standard Delivery, we use a variety of carriers including, but not limited to USPS, FED EX, UPS, and PIRATESHIP. All orders ship from Northern California.
Refund Policy
Refunds must be requested within 30 days of postmarked delivery date. Refunds are issued back to the original form of payment. We reserve the right to refuse any request(s) received after 31 days from postmarked delivery date. Reasons we may refuse a return include but are not limited to: obvious signs of ware (i.e. deodorant stains, sweat stains, grass stains, strong odors, makeup, modifications or alterations). if your return is refused, we will ship the item back to you at no extra charge to you.
Cancellation/Return/Exchange Policy
At Hangers and Threads, your satisfaction is our priority. If for any reason you are unhappy with your purchase, please contact us to see how we can make things right for you. We can exchange/refund your purchase provided it’s still in its original condition without obvious sings of wear, within 30 days of the postmarked delivery date. Please send your requests to hello@hangersandthreads.com with: Your Name, Date of Purchase, and Order Number.
We will cover the return shipping if an item has arrived to you damaged or broken, otherwise we are not responsible for the return shipping. All refunds are issued back to the original form of payment.
Privacy Policy
Our website address is: https://hangersandthreads.com.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
